| 3.
Communication channels
The JSOC interfaces with the community via well defined channels. Any
member of a survey should, in the first instance, approach their survey
coordinators and/or survey managers. If the survey coordinators or
managers are not able to deal with the matter then they in turn should
approach the Associate Director, JCMT with their query. If the matter
remains unresolved, then the Associate Director can then involve the
JSOC.
In most cases, it is envisaged that general queries and issues will be
handled internally within the survey teams. Operational aspects are
dealt with by the Associate Director, and the JSOC will usually only
consider items of policy and procedure.
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